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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Jackie Hanegan

September 6, 2024

5  out of  5
rating by Jackie Hanegan
"Easy communication and answer questions quickly"
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Liban Diaz

August 19, 2024

5  out of  5
rating by Liban Diaz
"I am extremely satisfied with the service provided by Jessica Bloom. Her knowledge of the various insurance options offered by State Farm is impressive. It's a pleasure to speak with her as her honesty, expert guidance, and exceptional customer service skills are immediately evident. I wholeheartedly recommend her. Thank you."
We responded:
"Thank you so much for your kind words, we are definitely blessed to have Jessica on our team. "
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Jenifer Williams

August 12, 2024

5  out of  5
rating by Jenifer Williams
"Very helpful!"
We responded:
"Thank you Jenifer!"
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Michael & Stephanie Cuddy

August 10, 2024

1  out of  5
rating by Michael & Stephanie Cuddy
"I was quoted an amazing policy for a rental dwelling. I went with this policy and after a week of the policy being in effect I was called and told that a mistake was made and that they could no longer honor the policy. My policy would be terminated a month later. I don't believe this was a mistake with the people in the local office, but an obvious mistake with State Farm Corporate who did not elect to grandfather me into this policy since THEY made the mistake. Update: so we elected to keep your auto insurance until the policy expires and unfortunately we had a tornado touch down near us and cause over 12k worth of hail damage. We are three months in from filing the claim and still can not get State Farm to pay out. Our car is finished but being held by the dealership until State Farm settles the supplementary claim. Moreover our rental coverage of our policy is useless as our rental car booked by State Farm died on us. State Farm is unable to get us another rental car until Hertz closes this bill out and their system is down until next Tuesday. State Farm says we just have to wait until Tuesday for another car while my wife has no way to get to work. With State Farm you get to pay for insurance you can’t use and hope they pay out their claims. Considering legal action at this point. Unreal. Do not go with State Farm!!!"
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JJ Clark

August 8, 2024

5  out of  5
rating by JJ Clark
"Tiffany Surles is an agent that will go out of her way to help you and she has an awesome staff that backs her ."
We responded:
"Thank you JJ!"
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butch barber

August 8, 2024

5  out of  5
rating by butch barber
"Tiffany was a pleasure to work with"
We responded:
"Thank you!"
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Ryan Weaver

August 7, 2024

5  out of  5
rating by Ryan Weaver
"Always great service no matter who answers the phone!"
We responded:
"Thank you!"
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Devin Bailey

August 5, 2024

5  out of  5
rating by Devin Bailey
"Tiffany has helped me with my insurance on multiple occasions."
We responded:
"Thank you!"
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Agnes Vangates

August 2, 2024

5  out of  5
rating by Agnes Vangates
"Tiffany was great."
We responded:
"Thank you, Mrs. Agnes!"
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Sandra Depietro

August 1, 2024

5  out of  5
rating by Sandra Depietro
"Always helpful and making the process easy.. thank you"
We responded:
"Thank you, Sandra!"
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SANDRA SCANLAN

July 30, 2024

5  out of  5
rating by SANDRA SCANLAN
"always very helpful, glad for Tiffany Surles to be my agent, are to find truth these days,, Thank you Sandra"
We responded:
"Thank you so much Sandra, we are glad to have you! "
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Chris Tharpe

July 29, 2024

5  out of  5
rating by Chris Tharpe
"The ladies are the most amazing people ever! They make you feel welcome and at home like you belong there! They are very knowledgeable and can help you with whatever insurance policy you need! I highly recommend using Tiffany and her crew for your insurance needs!"
We responded:
"Thank you, Chris!! We try to treat everyone like we'd like to be treated. Glad to have you as part of our State Farm family. "
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Jeffrey Beavers

July 29, 2024

3  out of  5
rating by Jeffrey Beavers
"Insurance is expensive no doubt but we have one vehicle and only two drivers both over 60 and have no tickets my wife has never received a ticket and for just minimal coverage is $260. I did shop around and since we have been with State farm for years it's pretty much in the ballpark of even the lower insurance companies. Their customer service we receive is really good"
We responded:
"Thank you, Jeffrey, customer service is the only thing the office really has control of, so we try to give 100% since we don't control rates. "
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Aaron

July 22, 2024

5  out of  5
rating by Aaron
"Fantastic same-day support!"
We responded:
"Thank you Aaron!!"
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Jay Walker

July 19, 2024

5  out of  5
rating by Jay Walker
"Tiffany Surles and State Farm. Great Team !!!"
We responded:
"Thank you so much Jay! "
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Ted Mack Jr

July 18, 2024

5  out of  5
rating by Ted Mack Jr
"Have had great service from this office!!!"
We responded:
"Thank you Ted! "
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Jody Fain

July 18, 2024

5  out of  5
rating by Jody Fain
"Always professional and helpful when needed."
We responded:
"Thank you so much! "
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Fred Roberson

July 18, 2024

5  out of  5
rating by Fred Roberson
"Always helpful"
We responded:
"Thank you!!"
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Heather Johnson

July 17, 2024

5  out of  5
rating by Heather Johnson
"Customer service is amazing!"
We responded:
"Thank you Heather! "
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Howard Clark

July 16, 2024

5  out of  5
rating by Howard Clark
"Paperless, runs smoothly and when I need assistance it is a pleasure to deal with the agent. Been with State Farm for years."
We responded:
"Thank you Howard! "
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Paul Balthrop

July 16, 2024

5  out of  5
rating by Paul Balthrop
"Always available, professional, knowledgeable and friendly."
We responded:
"Thank you Paul! "
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Ray Garner

July 16, 2024

5  out of  5
rating by Ray Garner
"Easy to setup payments using website. Easy access to Tiffany Surles office. Usually able to handle everything over the phone."
We responded:
"Thank you Ray! "
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Jean Adrienne

July 15, 2024

5  out of  5
rating by Jean Adrienne
"Amazing professional service always!"
We responded:
"Thank you Jean! "
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Graywolf Brat

July 14, 2024

5  out of  5
rating by Graywolf Brat
"No problems at all with the agent or State Farm just prices on insurance that keeps going up."
We responded:
"Thank you! I'm sorry about the rates, give us a call and let us review all your policies. "
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Andrew Halpern

July 14, 2024

5  out of  5
rating by Andrew Halpern
"Very good experience and quick response time."
We responded:
"Thank you so much! "